FAQs

OATCLUB (OATCLUB.IN) is a curated everyday luxe fashion brand for Gen Z women. Our philosophy is curated drops, limited runs and everyday luxe.

We sell women's dresses including maxi, midi and mini styles, along with tops, co-ord sets and bottoms. Our current price range starts at ₹599 and goes up to ₹2,599.

Everyday Luxe means premium-quality, quiet-luxury design that you can wear for the office, brunch, dates and vacations without loud logos.

We launch small collections in limited quantities. Once a style sells out, the same design may not return, helping each drop feel more exclusive.

Yes. OATCLUB is designed for the Indian market with Indian sizing and delivery across India.

OATCLUB is an online fashion brand at oatclub.in. We offer transparent pricing, order tracking, customer support and return or exchange options according to our policies.

OATCLUB is an online-first brand available at oatclub.in and ships across India.

Yes, free standard shipping is available on eligible prepaid orders across India. Any applicable charge is shown clearly at checkout.

Standard shipping is free for eligible prepaid orders. Any COD, express or location-based charge is shown before payment.

Standard delivery usually takes 3–5 working days after dispatch. Express delivery may take 1–2 working days in eligible locations.

We ship to serviceable pin codes across India. Enter your pin code on the product or checkout page to confirm availability.

Once your order ships, we share the AWB tracking link through WhatsApp, email or your OATCLUB account.

Express delivery may be available for select metro pin codes. Availability and the applicable charge are shown at checkout.

A COD handling charge may apply and will be displayed clearly at checkout. Prepaid orders may qualify for free standard shipping.

Eligible products can be returned or exchanged within 7 days of delivery, subject to our return and exchange policy.

Raise a request from your account where available, or contact us within 7 days of delivery with your order number and reason.

Return pickup may be available for serviceable pin codes. Where pickup is unavailable, our support team will share the self-ship process.

Yes, an eligible item may be exchanged for another available size of the same product within the exchange window.

Yes, you may request a full or partial return for eligible items within the return window.

Used, washed, worn, damaged or tagless products are not eligible. Innerwear and other hygiene-sensitive products may also be non-returnable.

Prepaid-order refunds are sent to the original payment method after the returned item passes quality checks. COD refunds are processed to the bank or UPI details provided by the customer.

Once an eligible return passes the required checks, the refund is initiated without unnecessary follow-ups.

Wallet or store-credit refunds may be offered where available. The available refund options are shown during the return process.

No hidden charges are added. Any non-refundable fee or deduction permitted under the policy is disclosed clearly before the return is confirmed.

Our current collection generally ranges from ₹599 to ₹2,599, depending on the product and ongoing offer.

Yes, COD is available for eligible pin codes and orders. A COD handling charge may apply and is shown at checkout.

Available methods may include UPI, cards, net banking, supported wallets and Cash on Delivery.

No. The payable amount, including any COD or express-delivery fee, is displayed clearly before you place the order.

EMI may be available through supported payment partners and eligible banks for qualifying orders.

Yes, selected first-order, prepaid and campaign discounts may be available. Check the website, Instagram or checkout page for active offers.

MRP is the listed maximum retail price. Best Price is the current selling price after an active offer or markdown.

Check the size chart on the product page and compare your bust, waist and hip measurements. If you are between sizes, sizing up is usually more comfortable.

The model's size and measurements are mentioned on individual product pages wherever available.

Support depends on the construction of the specific style. Check the product description for lining, cups, padding or fit notes.

Mesh styles may have a sheer outer layer, but lined products include an inner layer for coverage. Check the product-specific description.

Many ribbed styles include stretch, but the exact stretch and fit vary by fabric. Review the product details before ordering.

Available sizes are shown on each product page. We continue to expand our size range across future drops.

Fabric varies by style. Each product page includes the fabric composition, lining and care information wherever applicable.

Follow the care label. In general, use a cold gentle wash or hand wash, mild detergent, no bleach, shade drying and low-temperature ironing.

We shoot to represent colours accurately, but slight variation can occur because of lighting, editing and individual screen settings.

No. OATCLUB curates its own drops around current aesthetics such as quiet luxury, coquette, office-inspired and Y2K fashion.

Minor measurement variation can occur because garments are stitched and measured individually. Use the size guide as the main reference.

Open oatclub.in, select a product and size, add it to your cart, continue to checkout and choose an available payment method.

You can request cancellation before dispatch from My Orders where available or by contacting support. Shipped orders cannot be cancelled.

Contact us as soon as possible. The address can only be changed before the order is packed or shipped.

COD orders may require confirmation through WhatsApp, OTP or a support call before dispatch.

OATCLUB currently operates online through oatclub.in unless an official pop-up or retail announcement says otherwise.

Contact us immediately at hey@oatclub.in. We can try to update an unpacked order, but changes are not guaranteed after processing begins.

New curated drops are launched periodically. Follow OATCLUB on Instagram or subscribe to updates for announcements.

Best-selling and trending styles are highlighted on the homepage and collection pages.

Some styles may return, while limited-run products may not be restocked in the same colour or fabric.

Quiet luxury focuses on refined silhouettes, premium-looking fabrics, minimal branding and timeless styling.

Office siren styling combines fitted workwear, sleek separates, ribbed dresses and sharp accessories for an office-to-evening look.

Coquette fashion uses romantic details such as bows, ruffles, soft pastels, lace and polka dots.

Y2K fashion draws from early-2000s styling, including halter necks, mini silhouettes, low-rise shapes and playful prints.

Many midi, ribbed and minimal styles can work for office wear. Check the neckline, length and fit details for your workplace.

Yes. Maxi dresses, soft colours and printed styles are popular choices for brunch and daytime plans.

Choose based on your style and venue. Fitted ribbed dresses, halter minis and romantic ruffle styles work well for date-night looks.

Breathable maxi dresses, easy mini dresses and lightweight prints are practical vacation options.

Same-day delivery is not generally available. Standard and express options depend on your pin code.

Email hey@oatclub.in or use the support options shown on oatclub.in. Include your order number for faster help.

Yes, an invoice is provided digitally for eligible orders and may also be available from your account.

Referral benefits may be introduced through future campaigns. Only offers announced on official OATCLUB channels are valid.

A loyalty programme may be introduced in the future. Any active benefits will be announced on official OATCLUB channels.

We focus on fabric, construction, finishing and wearable design. Check each product page for material and care details, and customer reviews where available.

OATCLUB is designed for customers looking for trend-led, limited-run fashion at accessible prices with clear support and policy information.

Delivery time depends on dispatch and courier serviceability. Metro deliveries are often faster, but the latest estimate is shown after dispatch.